As a patient of Middle Park Medical Center you have the right:

• To choose a personal attending physician.
• To consistent delivery of care without regard to race, religion, color, gender, sexual preference, national origin, age, disability, marital status or ability to pay.
• To be informed of your rights in a language you understand and communicate in your native language with other individuals or providers for the purpose of acquiring or providing any type of information, treatment and care services.
• To be treated with consideration, respect and full recognition of personal dignity and individuality including privacy in physical examinations, interviews, discussions, services and care for personal needs.
• To know the identity and professional status of individuals who provide services to you and to know which physicians and other practitioners are primarily responsible for your care.
• To be assured that personnel providing care are qualified through education and training experiences to carry out the services for which they are responsible.
• To exercise your right as a patient/resident of MPH.
• To be fully informed at the time of admission of any proposed treatment or procedure and services available.
• To be fully informed through an Informed Consent of the specific service components to be provided.
• To participate fully in planning and implementing a Plan of Care.
• To accept or refuse service.
• To have your family member, guardian or legally authorized person make decisions on your behalf if you become medically incapable of understanding treatments and/or are unable to communicate your wishes.
• To have a family member or representative of your choice notified promptly of your admission to MPH-G.
• To the opportunity for you or your legal representative to review or receive a copy of your medical record in accordance with Federal and Colorado State law.
• To CONFIDENTIALITY of service records, communications and personal information.
• To reasonable continuity of care and service and reasonable responses to any reasonable request you may make for service.
• To information and education regarding Advance Directives and to have your wishes respected with regard to Advance Directives.
• To receive information from your physician about your illness, the course of treatment and your prospects for recovery in terms you can understand.
• To receive a complete explanation of your medical condition, illness and course of treatment prior to discharge or transfer to another facility.
• To receive upon admission, a copy of MPH’s billing policy and receive a copy of your bill and, upon request, an explanation of any charges.
• To be free from verbal, physical, sexual, psychological abuse or neglect or harassment.
• To a secure and safe environment.
• To be treated with dignity, respect and compassion at all times.
• To voice grievances, suggest changes and communicate confidentially, without consequence, fear of disruption of services, fear of reprisal or fear of discrimination.
• To receive necessary instructions for home care and, when medically appropriate, assistance in obtaining care in a non-acute healthcare facility.
• To remain free from seclusion or restraints of any form that is not medically necessary, or is used as a means of coercion, discipline, convenience or retaliation by staff.
• To leave the facility even against the advice of your physician.
• To be advised of MPH-G’s grievance process.
• To know which facility rules and policies apply to your conduct while you are a patient.
• The patient has the responsibility:
• To treat other patients and hospital personnel with dignity, respect and consideration who have the right to be free from verbal, physical, sexual and psychological abuse.
• To be responsible for being respectful of your personal property and that of other person in the facility.
• To follow facility policies and procedures.
• To provide, to the best of your knowledge, accurate and complete information about all matters relating to your health including present complaints, past illnesses and hospitalizations.
• To report any changes in your condition and to make it known whether your clearly comprehend the course of your medical treatment and what is expected of you.
• To follow the Plan of Care recommended by your physician including instructions of nurses and other health personnel as they carry out this plan.
• To be responsible for your actions should you refuse treatment or not follow the physician’s orders.
• To keep appointments and notify your physician or the hospital when you are unable to do so.
• To notify the Business Office of any changes in financial status that may affect payment for services received.
• To assuring the financial obligations of your hospital care are fulfilled as promptly as possible.
• To inform MPH-G of any changes or additions to your Advance Directives.

In addition to the rights of adult patients, children / adolescents and their parents / guardians shall have the following rights:

• Respect for each child and adolescent as a unique individual
• The care-taking role and individual response of the parent.
• Provision for normal physical and physiological needs of a growing child to include nutrition, rest, sleep, warmth, activity and freedom to move and explore.
• Consistent, supportive and nurturing care that meets the emotional and psychosocial needs of the child, fosters open communication and encourages human relationships.
• Provision for self-esteem needs which are met by attempts to give the child.
• The reassuring presence of a caring person, especially a parent.
• Freedom to express feelings or fears with appropriate reactions
• As much control as possible over both self and situation